You have 14 days, starting from the day you receive the product, to exercise the right of withdrawal with no need of justifying. The withdrawal right will expire past 14 days, once you or a third party, excluding the carrier, receives the goods. To exercise the right of withdrawal, you will have to notify us of your decision of finishing the contract (a ERGOTRIBO UNIP. LDA  C.I.F: PT508179548  Domicilio social: 4720070 – AMR - PT Teléfono: 626097230 E-mail: tienda@tiendadelportero.com) via mail, fax, or email. You can use the withdrawal form below, although its use is not mandatory.

Consequences of the use of the Right of Withdrawal

If you use the right of withdrawal, we will refund the entire payment with no delay, in no longer than 14 days, starting on the day the client informs to withdraw from the contract. We will proceed with the refund by the same payment method the client used in the initial transaction, unless communicated otherwise, in any case, we will not incur in any fees as a result of the refund.

You also have the option to electronically fill in and submit the withdrawal form or any other unequivocal statement on our website (www.futbolemotion.com)..If you use this option, we will get in contact with you via email, without delay, to let you know we received the withdrawal.

We may withhold the refund until we receive the goods or have proof of the return, depending on which condition is met first.

You should return or deliver the goods to (a ERGOTRIBO UNIP. LDA  C.I.F: PT508179548  Domicilio social: 4720070 – AMR - PT Teléfono: 626097230 E-mail: tienda@tiendadelportero.com), without undue delay and in any case no later than within 14 days from the date on which you communicate your withdrawal. The deadline is met if you send back the goods before the 14 days have expired.

Only you are responsible for the diminished value of the goods resulting from a different handling than that established by their the nature, characteristics and functioning of the goods.

In any case, you cannot exercise the right of withdrawal on:

a) Service contracts after the service has been fully performed, if the performance has begun, with the consumer’s prior express consent, and with the acknowledgement that the right of withdrawal will be lost once the contract has been fully performed by the trader.

b) The supply of goods or services for which the price is dependent on fluctuations in the financial market that cannot be controlled by the trader and that may occur within the withdrawal period.

c) The supply of goods made to the consumer’s specifications or clearly customized.

d) The supply of goods which are liable to deteriorate or expire rapidly.

e) The supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

f) The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

g) The supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the sales contract, the delivery of which can only take place after 30 days and the actual value of which is dependent on fluctuations in the market that cannot be controlled by the trader.

h) Contracts where the consumer has specifically requested a visit from the trader for the purpose of carrying out urgent repairs or maintenance. If, on the occasion of such visit, the trader provides services in addition to those specifically requested by the consumer or goods other than replacement pieces necessarily used for carrying out maintenance or repair operations, the right of withdrawal shall apply to those additional services or goods.

i) The supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery.

j) The supply of digital content in a non-material format when the performance has already begun with the explicit consent of the consumer and the user who acknowledge that, as a consequence, have lost their withdrawal right.

RIGHT OF WITHDRAWAL FORM (only to be filled in case you want to exercise the withdrawal right)

  • (a ERGOTRIBO UNIP. LDA  C.I.F: PT508179548  Domicilio social: 4720070 – FERREIROS - PT Teléfono: 626097230 E-mail: tienda@tiendadelportero.com)
  • Hereby I inform / communicate (*) to desist from my / we gave our (*) contract of sale of the following goods * / provision of the following service (*)
  • Request for / received on (*)
  • Name of the consumer or consumers
  • Address consumer or consumers
  • Date

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